OCIA presents · a serial drama

The Agentic Age

Season One — Everybody Loves Agents

Episode 3

The Clean Record

Maren was brought in to certify a success. The adoption was high, the dashboard was green, and the agent had taken hold faster than anyone expected. Then a video of a laid-off man in a parking lot reaches the third floor, and she starts reading the closed cases one by one, the way the record tells them and the way the file does.

A man sat in his parked car, still wearing the badge lanyard he had forgotten to take off.

"Eleven years." He said it to his phone, propped on the dashboard. "That's how long I worked there."

He gave a small laugh, the kind that stands in for something worse.

"Got my transition package this morning. The email said," and he held the phone closer to the camera so it could read the screen for itself, "Congratulations on beginning your next chapter."

He let it sit there. He did not need to say anything else. The phrase did the work.

By the time Maren found the video, it had moved further than the man in the car could have wanted. Not the millions-of-strangers kind of viral. The kind that travels through places where people recognize their own workplace in someone else's worst morning, passed along with a caption like, "This is why people hate corporate." Which was, if anything, worse for the firm that had sent the email, because those were precisely the people the firm sold itself to.

She watched it again, and then she read the comments, and the comments were where the real damage was. Not the outrage. Outrage was easy to set aside. It was the recognition that was hard.

Same thing happened to me.
Got a survey fifteen minutes after they let me go.
Ours sent a "welcome to alumni life" badge.
Everything about me was correct. So, I know it wasn't a mistake. That's what made it worse.

The firm was in the transitions business. When a company somewhere decided to let people go, the firm was who those people met next: the benefits paperwork, the exit documentation, the outplacement support, the whole administrative shape of a person's last week, handled with more care than their employer had room to give. That was the pitch. The transitions themselves now ran through an agent the firm had built, and the agent was the reason Maren was in the building.

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The full episode continues on the site. This preview shows the opening.

This is where the story opened on LinkedIn. If you want the beginning, start with Episode 1: The Arrival.

Continue to Episode 4: The Cost of Saying So